Hotel Posada del Hidalgo by Balderrama Collection Hotel

Everything was ok.except that during the night was some kids running around and making a lot of noise.

We loved this hotel, great pool, good food, exceptional people. Paul, Fransisco and Vilma went out of their way to make our stay comfortable. The kids enjoyed the Zorro show. We walked to the river and saw some cool birds and took in the friendly neighborhood.

I was really disappointed with our room. Came into our room I Realize a little water on the ground but not a big deal. When we step out of our room and came back in we realized there was a lot of water on the ground. Went to look for the service desk because this room did not have a phone to call. The Maintence guy came and said it was a internal leak and all he could do is put two towels on the ground. The manager couldn’t even accommodate us for the inconvenience. I told him I got a a toddler and what are we going to do if we wake up and it’s flooded and someone slips and falls especially my toddler didn’t say anything totally disappointment….