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Casa Malca

4 star hotel
9/10 Excellent
(389 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Spend the day playing on the beach then return to dine at one of Casa Malca's 2 restaurants.

Nearby attractions

Casa Malca is located on the beach and in an area with good shopping. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Tulum National Park.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
2 restaurants
Free cooked-to-order breakfast available daily 8 am–11 am
Room service available

Spa

2 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Outdoor treatment areas

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only
Well-lit path to entrance

Things to do

Art gallery
Beach club (surcharge)
Free bicycle rentals
Indoor pool
Outdoor pool
Private picnics
Sauna
Spa services
Steam room

Outdoor

Beachfront location
Garden
Terrace

Conveniences

Front-desk safe
Reception hall

More

Couples dining
Designated smoking areas

Nearest Airport

Airplane
Cozumel International Airport
70 km from this hotel
map

Reviews that mention...

Family Reviews

for Casa Malca
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Casa Malca

Latest reviews (2)

A

Ana Maria

5 Oct 2023 - 9 Oct 2023
reviewed on expedia

5 out of 5 stars

As soon as we walked in the property they made sure we were welcomed with a refreshing drink. We arrived at 11am and our room was ready with a beautiful welcome note for anniversary. Alejandro our server at the beach was always so attentive and went above and beyond to make our day pleasant. The breakfast that is included with the stay was full of pastries, fruit, appetizer and an entree. The staff at the beach, restaurant and lobby were always asking us what we needed. We went with our 10 month old baby and 4 year old daughter and they loved the pool, beach chairs, and all the art throughout the property. For sure it was an unique boutique hotel!! Will definitely recommend it to all our friends and family and will come back soon
A

ANDREA

15 Sept 2023 - 21 Sept 2023
reviewed on expedia

3 out of 5 stars

My 6 night stay was ok. I didn't love the hotel and found things to be cheap and tacky. It also smells of mold because they have all these old furnishings and rugs everywhere. The AC unit in my room, 203 smelled of mold. The water on the first day also taste like mold. The beach is nice and the breakfast was very good. They have a nice spa area that you can use for a fee and i had an experience of the lights being turned off on me and then a lame explanation from management like i was a child and didn't know how spa services go. I wouldn't stay again and i wouldn't pay as much as they charge to stay here.
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