Fiesta Americana Hacienda Galindo Resort & Spa

A very beautiful hacienda well equipped and in very good condition, the pool is climatized, the food was so so and kind of expensive. The vineyard is beautiful and it has dedicated areas. It’s also great for families traveling with Kids lots of activities for them.

Upon arrival after 3 pm which was our check in time, we found out that they didn’t read our reservation properly and had a regular room ready for us but we had a dog do they had us waiting until they got a dog room ready which we hated because they stuffed us all the way to the back of the hotel, we had 2 babies and my dog and walking all that distance was ridiculous. Hence, why we decided to leave the next day, we didn’t want to spend one more minute there.

The hotel building, garden, amenities and property are in perfect conditions for relaxation with family. Issues with room booked vs what i got, booked for 3 people deluxe, balcony garden view, 2 double beds + extra bed, pandemic social distance rule I follow. At arrival no extra bed, had to move to room window garden view. On pool 3 poolchairs together were not allowed. No pool menu & drinks on QR (not printed due to pandemic). Smoking areas 2 only for big property (at pool + by restaurant patio, none outside the bar patio). Mealss breakfast buffet good, lunch buffet ordinary.