City Express Monterrey Aeropuerto

I got here at 2:30 in the morning because my flight was delayed. When I got here front desk told me that there was a $15 (300 Pesos) per child due to the system only showing 2 guest. I showed her my email reservation where I had put the children also and it was showing for gas and she still insisted that I had to pay because the system that she had wasn’t showing the children. I told her to call her manager because he’s a person who can make a decision and I was not going to pay for extra charges and if he was not able to waive it then whoever does make it needs to waive that fee because I did my part by putting the correct people. After several minutes of going back and forward she agreed to waive it even after my wife asked if this has happened in the past and she said people just pay it. After she gave me my receipt for payment, I told her I was sorry for how I was talking to her because my frustration was not with her, but it was for the hotels policy and also Expedia because both companies were not on the same page and if this information would have been disclosed on expedia.com I would have known and I would’ve been ready to pay it.