Holiday Inn Express Hotel & Suites Cuernavaca, an IHG Hotel

We stayed in the governors suite, it was nice and spacious with two rooms, sofa bed in the living/dining room area and two semi-accessible restrooms, one in each room. Plenty of water bottles inside the rooms and small little store that sells drinks and basic stuff -over the counter meds, hats, swimming suits… We had two wheelchairs with us and the hotel is pretty much accessible, except for the parking lot inside the hotel, which is secured, and the swimming pool area because the ramps are very steep, so you would need a few people to get the wheelchairs down safely. Breakfast buffet was great, with many healthy options and good customer service. A couple of us developed allergies inside the room, possibly because of the a/c filters or carpet, we’re not really sure. On the other hand, jacuzzi is small and water was not hot for a jacuzzi, so some small children were in it and we couldn’t use it.

The location and the breakfast buffet were super. The staff was awesome and friendly. Plenty of parking and the amenities were amazing. Even though is right on the main road it was surprisingly quiet inside the hotel and we were able to sleep like a baby.

Our 3 room reservation worked out very well, the children enjoyed the well-cared for pool, and the hotel is trying hard to keep everything working well despite current Covid restrictions. Thank you!