Hotel Riazor Aeropuerto is a great option for families, offering spotless rooms and excellent service. Many guests have praised the attentive staff and the convenient airport shuttle. Families appreciate the spacious family rooms and the refreshing rooftop pool, perfect for a relaxing break. While some guests noted noise issues and concerns about the pool's chlorine levels, the overall experience for many families was positive.
Guest highlights
Attentive staff who go above and beyond, including luggage assistance and meeting guests at taxis.
Spotless and spacious rooms
The refreshing rooftop pool
About the hotel
Property Location When you stay at Hotel Riazor Aeropuerto in Mexico City, you'll be in the historical district, within a 5-minute drive of Mercado Jamaica and Autodromo Hermanos Rodriguez. This hotel is 2.8 mi (4.5 km) from Foro Sol and 4.1 mi (6.6 km) from Zocalo.
Rooms Make yourself at home in one of the 139 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Amenities Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a television in a common area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Dining Enjoy a meal at Restaurant Rias Baixas or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Buffet breakfasts are available daily from 7 AM to noon for a fee.
Business, Other Amenities Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mexico City? This hotel has facilities measuring 4521 square feet (420 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available 24 hours).
Nearby attractions
In the entertainment district, Hotel Riazor Aeropuerto is in Ixtacalco, a neighborhood in Mexico City with good airport proximity. Notable landmarks in the area include Paseo de la Reforma and Palacio de Bellas Artes. Looking to enjoy an event or a game? See what's going on at Estadio Fray Nano or Foro Sol.
Popular amenities
Family friendly
Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms
Wifi
Available in all rooms: free wifi
Available in some public areas: free wifi
Food and drink
1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7 am–noon: mxn 290 for adults and mxn 180 for children
Room service available
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Things to do
Fitness center
Indoor pool
Sauna
Outdoor
Terrace
Conveniences
Atm/banking services
Banquet hall
Elevator
Front-desk safe
Reception hall
Vending machine
More
Designated smoking areas
Renovated entire property - january 2017
Tv in lobby
Nearest Airport
Benito Juarez International Airport
6 km from this hotel
Reviews that mention...
Family Reviews
for Hotel Riazor Aeropuerto
4.5 out of 5 stars
9 reviews
Review data
5 star reviews
78%
4 star reviews
0%
3 star reviews
11%
2 star reviews
11%
1 star reviews
0%
We have selected a sample of reviews which reflect what families have said about Hotel Riazor Aeropuerto
Latest reviews (9)
C
Claude P
4 Aug 2024 - 5 Aug 2024
reviewed on hcom
5 out of 5 stars
The hotel was absolutely spotless and very family friendly. The staff was very attentive, the porter met me at my taxi and took my luggage to my room, the room was spotless and there was a coffee maker and free toiletries in the bathroom. Housekeeping was superb. Highly recommended.
K
Katrin
13 Apr 2024 - 14 Apr 2024
reviewed on expedia
5 out of 5 stars
We had a great experience! Loved the family room!
W
William
14 Mar 2024 - 15 Mar 2024
reviewed on expedia
2 out of 5 stars
It’s my second time staying in the same room. Both times are just for 7-8 hrs due to an overnight layover. The first time it seemed like the A/C was not working, but didn’t realize it until late and it was too difficult to move my entire family of 5 to a new room. I asked the staff the second time we stayed if the A/C was working properly. Again, it’s hot in our room but too much of a hassle to change rooms when we have an early morning flight. It’s the last time I get fooled and won’t be staying here again.
P
Paula
8 Jan 2024 - 9 Jan 2024
reviewed on expedia
5 out of 5 stars
Enjoyed the hotel for its proximity to the airport, restaurant and pool. Great for a quick overnight with kids to catch early flight in the morning.
B
Blanca
21 Jun 2023 - 22 Jun 2023
reviewed on hcom
5 out of 5 stars
This place was perfect for my party of 5 adults 1 kid. We had a junior room. The pool was awesome. The jaccuzi wasnt as hot as we would like but didnt stop us from using it lol. The pool is indoor but they have the windows open for nice air flow. There was a 24/7 coffee shop which was good and the free shuttle to the airport was nice to have. They had english speaking staff which was a huge help. We will definitely be back to this hotel next time we visit.
J
Joseph
22 Mar 2023 - 27 Mar 2023
reviewed on wotif
5 out of 5 stars
Nice place to stay with family and friends, will definitely go back.
A
Ana
25 Jun 2022 - 2 Jul 2022
reviewed on hcom
3 out of 5 stars
During check in, they wanted to charge me $25 extra a day for my son that is 13 because he counts as an adult. However, The room description says the room is good for up to 4 adults. Had I not looked up the information to show them, then I feel that I would have had no choice but to pay. Be very careful to read all descriptions when booking. That being said, the hotel is clean. Counter staff is not friendly nor do they greet people. The hotel is not in a very nice area or within walking distance to anything. Next time, I would rather stay closer to the city center.
The cleaning staff is amazingly friendly and does a thorough job cleaning the room. We stayed for 8 days and have nothing to complain about her. I tipped her well because I know they get paid next to nothing. If you are looking for a place to get rest, then look elsewhere. You can hear outside noise and there seems to be repair work going on at odd hours. Three days in a row, I was awakened at 3 am with sanding and moving furniture. When I called, they seemed to not care. I also brought it up to the front desk and they seemed to not know anything about it.
The pool area is small and always full. The water has so much chlorine that one of my kids got a skin rash. It seemed ti have burned her, but as soon as you open the door you can smell it.
Overall, the place was clean but I have stayed at better more comfortable places with better customer service. I won’t be coming back here.
R
Rosa
15 Jul 2022 - 16 Jul 2022
reviewed on wotif
5 out of 5 stars
We come to visit family at least once a year and we always stay at the Hotel Raiser. We are very happy with their service :-)
A
13 May 2024 - 18 May 2024
reviewed on hcom
5 out of 5 stars
For my dedtinations good unication. Good service with airport shuttle, restaurant and rooms.
For businss good and also wirh family usong the rooftop pool.
