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Holiday Inn Express Mexico Basilica, an IHG Hotel

3 star hotel
Connecting rooms
9/10 Excellent
(1009 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Holiday Inn Express Mexico Basilica is a great option for families. Guests consistently praise the welcoming and attentive staff, the hotel's cleanliness, and the excellent breakfast, which is described as superior to typical continental offerings and features a good variety of food suitable for toddlers. The hotel also provides a secure environment with keycard access to elevators. The convenient location, with nearby restaurants and shops, is another plus.

Guest highlights

The incredibly welcoming and attentive staff
The exceptional breakfast, exceeding expectations with a wide variety of food to suit all tastes, especially positive feedback about catering for toddlers
The high level of cleanliness and security offered by the hotel (key card access to elevators)

About the hotel

This smoke-free hotel features a restaurant, a fitness center, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and a 24-hour front desk.

Nearby attractions

Holiday Inn Express Mexico Basilica is located in Downtown Mexico City, a neighborhood in Mexico City, and is near the airport and near a metro station. Notable landmarks in the area include Basilica of Our Lady of Guadalupe and Metropolitan Cathedral, and travelers wishing to experience a bit of culture can try Palacio de Bellas Artes. Looking to enjoy an event or a game? See what's going on at Foro Sol or Autódromo Hermanos Rodríguez.

Popular amenities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchairs available on site

Things to do

Fitness center

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Renovated entire property - august 2019
Smoke-free property

Nearest Airport

Airplane
Benito Juarez International Airport
6 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Mexico Basilica, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

5 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Mexico Basilica, an IHG Hotel

Latest reviews (5)

E

Ernesto

10 Feb 2024 - 11 Feb 2024
reviewed on expedia

5 out of 5 stars

Personal was very kind . Food was great for breakfast, very different that the continental from others . And check out at 1 PM gives you time to do a lot of things before checking .I would recommend it to all friends and family
P

Patricia

25 Jan 2024 - 29 Jan 2024
reviewed on expedia

5 out of 5 stars

Loved our stay. The staff were very welcoming and attentive. The hotel all around was clean and in excellent conditions. Most of it all I like how secure it is like for example you need your card in order to go up and down the elevator and it will only take you do the floor you’re saying in. My family and I were satisfied :)
L

Lucio

9 Jan 2024 - 13 Jan 2024
reviewed on expedia

5 out of 5 stars

It was a family friendly environment. Delicious breakfast 😋
P

Pamela

31 Jul 2023 - 2 Aug 2023
reviewed on orbitz

5 out of 5 stars

The hotel was very clean and the staff was very accommodating. There’s places to eat within a short walking distance, a pharmacy and a small convenience store. We especially enjoyed their breakfast, not your typical continental breakfast and the breakfast crew was also very polite and kind. We traveled with 2 toddlers and we loved the variety of food offered. Thank you for a great stay.
A

Ana

22 Jun 2022 - 23 Jun 2022
reviewed on hcom

5 out of 5 stars

My first time staying at this location and definitely will go back again . The experience in general was great from the front desk greeting us when we arrived Our luggages taking to the room. Cleanliness a 10+ , taxi service to the basilica and to the airport a 10+ . breakfast included the morning we check out. I already recommend this location to family and friends.
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