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Grand Marques

2 1/2 star hotel
8.4/10 Very Good
(169 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

An indoor pool, a fitness center, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include tour/ticket assistance and a front-desk safe.

Nearby attractions

Grand Marques is located in San Juan de los Lagos. Local points of interest include Maria Izquierdo House of Culture, San Juan de los Lagos Cathedral Basilica, and Independence Monument.

Popular amenities

Family friendly

Indoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Indoor pool

Outdoor

Terrace

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Aguascalientes International Airport
51 km from this hotel
Del Bajio International Airport
93 km from this hotel
map

Reviews that mention...

Family Reviews

for Grand Marques
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

0%

3 star reviews

33%

2 star reviews

33%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Grand Marques

Latest reviews (3)

D

David

24 Oct 2023 - 3 Nov 2023
reviewed on expedia

3 out of 5 stars

The bathroom was not clean, a lot of black mold in the shower that was never cleaned. The toilet has no cover studies have shown no lid leads to fecal matter going everywhere. Toilet paper is super thin. SUPER NOISY, you will have a hard time going to sleep and will be waken up super early, there is a window in the bathroom that opens up to the hallways and I’m guessing that’s the reason I’d wake up smelling sewage early in the mornings. Room was 301 do not get a room close to the street it will be noisy, green bed pillows and covers are so old they are smelly like they are never washed. Towels were so worn out they were see thru you couldn’t dry yourself with that and they are definitely toddler sized.
C

Cynthia

30 May 2023 - 31 May 2023
reviewed on expedia

5 out of 5 stars

The kids love the pool.
A

2 Sept 2021 - 5 Sept 2021
reviewed on hcom

2 out of 5 stars

It was far away a pleasant stay first you get out of the elevator and there is a big sign… be quiet or we will ask you to leave… this sign was great for me but reality was far away there were people at the lobby and other levels screaming, laughing and children tuning I COULDN'T sleep any of the 2 nights when I asked they said sorry people don’t understand…. Then why the sign? Second sign read…. If you get the towels dirty with make up or shoe polish you will be charge $100 MXP .:: I went to buy a towel to remove my make up and make sure I comply… what was my surprise when I used the hotel towels to dry myself after a shower they were so old that you could see trough…. Again if you put a sign make sure you comply with what you offer So basically not a pleasant stay
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