Casaliza Hotel Boutique

The staff is shaddy. Maricela the manager (if thsts her name) needs to be fired for how she handled our stay. I reseved a room from 11/1 to 11/5 paid for via Expedia. On 11/1 all was fine and normal. On 11/2, there was no room service until 8:00 pm to which we were in bed sleeping. .on 11/3 and 11/4 we left for activities and family meetings. When we came back on 11/5 for last minute pictures on the balcony of our room, I walk in with my key and there were 2 women sleeping in our room. I asked Maricela why did she booked my room if my checkout was at noon on 11/5. She said it was because the staff saw us leave with luggage. I told her but we were coming back. That was the reason we had not checked out!!!