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Grand Isla Navidad Resort

4 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Grand Isla Navidad Resort is a popular choice for families, offering numerous pools for both adults and children. Many guests praise the resort's excellent service and good food at the restaurants. While some mention that rooms may not always be located together, the overall experience is considered positive, especially for families.

Guest highlights

The numerous pools, particularly those suitable for children.
The excellent service provided throughout the resort.
The good quality food available at the resort's restaurants.

About the hotel

Spend the day relaxing at Grand Isla Navidad Resort's private beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.

Nearby attractions

Located in Isla Navidad, Grand Isla Navidad Resort is near a private beach. While the natural beauty of Melaque Beach and Laguna del Tule can be enjoyed by anyone, those looking for an activity can check out Isla Navidad Golf Course. <br>Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

Popular amenities

Family friendly

Babysitting (surcharge)
Free children's club
Free supervised childcare
Laundry facilities
Mini golf
Outdoor pool
Playground
Snack bar/deli
Waterslide

Wifi

Available in all rooms: wifi (mxn 200 per 24-hour period)
Available in some public areas: free wifi

Food and drink

24-hour room service
3 bars/lounges and 1 poolside bar
3 restaurants
Cooked-to-order breakfast available for a fee daily 7 am–noon

Spa

Aromatherapy
Ayurvedic treatments
Body treatments
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Reflexology
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf clubhouse
Golf pro shop
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Raised toilet seat
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

27 holes of golf
3 outdoor tennis courts
Beach volleyball
Fitness center
Full-service spa
Mini golf
Outdoor pool
Playground
Spa tub
Tennis
Yoga classes

Outdoor

Garden
Marina onsite
Outdoor entertainment area
Outdoor furniture
Picnic area
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall

More

Beach towels
Couples dining
Designated smoking areas
Romance packages available
map

Reviews that mention...

Family Reviews

for Grand Isla Navidad Resort
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

56%

4 star reviews

22%

3 star reviews

11%

2 star reviews

11%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Grand Isla Navidad Resort

Latest reviews (9)

E

Eddie

19 Jun 2024 - 21 Jun 2024
reviewed on expedia

5 out of 5 stars

Family and children friendly !!
M

Maria

25 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

I loved everything about it, I wish we stayed longer. Definitely kid friendly.
S

SCOTT

25 May 2024 - 26 May 2024
reviewed on travelocity

5 out of 5 stars

Service is great. Things are dated, in general well maintained. Great vacation with kids and golf, pool area is top notch
c

christina

29 Apr 2024 - 30 Apr 2024
reviewed on expedia

5 out of 5 stars

It is a beautiful resort and the service was incredible. I would recommend this place to anyone and families especially.
J

JOHN

15 Apr 2024 - 16 Apr 2024
reviewed on travelocity

5 out of 5 stars

This is by far the nicest resort in the area for the price, I highly recommend it. The rooms are nice and generally in very good condition. There are numerous pools for kids and adults. The restaurants have very good food and the drinks are good. Service is excellent in all departments.
M

Marjorie A

16 Jan 2024 - 18 Jan 2024
reviewed on hcom

4 out of 5 stars

A huge sprawling resort. It was not very occupied while we were there so services were limited although the services we received were great. We received a nice upgrade to a suite with an amazing view. The included breakfast was very tasty. If you're traveling without children don't miss the 'adults only' pool on the roof.
G

Gloria

22 Jul 2023 - 26 Jul 2023
reviewed on orbitz

3 out of 5 stars

It is the best hotel in barra de Navidad. The pool was the best part my kids enjoyed the slides. Water was clean and warm. The room was always cleaned. I reserved 3 rooms and they were not together at all. They were 5 minutes apart of each other. It was hard to be with my family. They wouldn’t change my rooms or make any accommodations. Hallways had spiderwebs and roaches. It was an average hotel
N

Nayeli

23 Jan 2023 - 25 Jan 2023
reviewed on orbitz

2 out of 5 stars

I liked the property itself it’s very colonial, (beach /lake ) is beautiful great for kids. Views are breathtaking. Pools were a little dirty .. service was terrible at front desk and restaurant. Check-in took very very long for many reasons .. first they didn’t have our reservation because I had made it same day (understandable) I had to email my confirmation.. I had booked 3 king size bed rooms and they told me they didn’t have any available.. at this point I didn’t care anymore I had a baby who was really tired and all I wanted was my room to put baby to sleep. We finally get our keys and they had to take the keys away and check us in again because they had given us dirty rooms .. when they reassigned our rooms magically two king size bed were available for us … when they told us they had none .. a little weird . I was very upset about this. At the restaurant, breakfast was decent but service needs a little improvement I had to keep asking servers to fill my cup with coffee or get us more juice because they were busy using their cell phones during work hours. The only person that I believe went above and beyond was Julio not sure what his position was but he was very polite, helpful, and super friendly.
C

CESAR

26 May 2022 - 27 May 2022
reviewed on orbitz

4 out of 5 stars

My kids loved it
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