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American Inn Hotel & Suites Hidalgo del Parral

3 star hotel
Kids stay free
8.4/10 Very Good
(275 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

This hotel features a fitness center, a 24-hour business center, and a spa tub. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.

Nearby attractions

American Inn Hotel & Suites Hidalgo del Parral is located in Hidalgo del Parral. Alvarado Palace and Fransisco Villa Museum are cultural highlights of the area.

Popular amenities

Family friendly

Free rollaway/extra beds
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

Free on-the-go breakfast available daily 7:00 am–9:30 am
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
This property does not have elevators
Wheelchair-accessible parking

Things to do

Fitness center
Spa tub

Outdoor

Bbq grill(s)
Garden
Picnic area

Conveniences

Front-desk safe

More

Designated smoking areas (fines apply)
map

Reviews that mention...

Family Reviews

for American Inn Hotel & Suites Hidalgo del Parral
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about American Inn Hotel & Suites Hidalgo del Parral

Latest reviews (3)

M

Miguel

4 Nov 2018 - 5 Nov 2018
reviewed on hcom

5 out of 5 stars

I had a slight mess up with my check in process, but once I brought it up I received a call from the owner of the hotel himself and got the issue resolved right away. We always stay at this hotel when we come to visit my family and have always found the staff friendly and knowledgeable of the area. The hotel and room have always been clean and well maintained. Will gladly recommend this hotel to anyone visiting the area.
F

Francisco

14 Oct 2017 - 15 Oct 2017
reviewed on hcom

4 out of 5 stars

My experience was good. The service was excellent. All the employees are very attentive and helpful. The hotel has a good setup: the parking lot is next to the rooms and makes it very easy to unload the luggage. My main concern when staying in Parral was the safety of my family: my family and I felt safe during our stay. The continental breakfast is adequate and there is an attendant to help if there is an issue.
A

Invalid Date - Invalid Date
reviewed on hcom

1 out of 5 stars

The hotel was what I expected, average, clean and with a parking lot. HOWEVER, I AM NOT RECOMMENDING this place and WILL NEVER STAY THERE AGAIN since thanks to inconsiderate guests my family and I weren’t able to sleep the two nights we stayed there. Guests kept yelling and kids kept running and screaming down the hall all through the first night. The second night I called reception at 3:30 AM to ask them to get like over 10 people in the hallway and parking lot to SHUT up and also to get them to turn their cars’ radio off since it was really loud inside the hotels tiny parking lot. After waiting for one hour without success I called reception again and was told that their security guard was ignored so I suggested that I could call the police for them. They told me it wasn't necessary but that seemed to work because the noise went down but not much and by then I was so tired I fell asleep. I had selected this hotel based on its reviews and ratings so I never expected this. One last thing, when I called reception the first time, the guy asked if the music came from a next door night club.
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