Hotel San Miguel

I was traveling with 4 other family members plus an infant. When I reserved the room, I chose it on their advertised features of free parking, free shuttle, and that it was 15 minutes away from the airport. All that was a lie. They have no parking. We had to pay at a public parking area close by. They have no shuttle service. We complained about this to the desk clerk and he flat out said "it's a lie". He offered to help find a cab but used his cell phone and was being very suspicious. We declined and searched ourselves. And the airport is 45 minutes away. The hotel is not ideally located. It's out of the way if you're traveling to/from the airport. If you're traveling to the northern or eastern cities, this hotel is in the opposite direction. On the bright side, the desk clerk was nice and even took our luggage up to our room (no elevator). The room was clean and had three beds that were comfortable. The cable TV was good and the WIFI connection was great. The air conditioner worked awesome too.

The hotel was nice and great service in reception. The rooms had all basic needs. The a/c was not working as cold as we need it for a large family with 3 beds.