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Hacienda Uayamon, A Luxury Collection Hotel, Uayamon

5 star hotel
Kids stay free
9/10 Excellent
(157 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.

Nearby attractions

Hacienda Uayamon, A Luxury Collection Hotel, Uayamon is located in Uayamon. Ex-Temple of San Jose and Baluarte de Santa Rosa are local landmarks, and travelers looking to shop may want to visit Central Market and Galerías Campeche.

Popular amenities

Family friendly

Babysitting (surcharge)
Free cribs/infant beds
Laundry facilities
Outdoor pool

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Room service available

Spa

Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service

Accessibility

Grab bar in bathtub
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Raised toilet seat
Visual alarms in hallways
Wheelchair-accessible spa

Things to do

Outdoor pool

Outdoor

Garden
Terrace

Conveniences

Elevator
Library

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Hacienda Uayamon, A Luxury Collection Hotel, Uayamon
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3 out of 5 stars

1 reviews

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We have selected a sample of reviews which reflect what families have said about Hacienda Uayamon, A Luxury Collection Hotel, Uayamon

Latest reviews (1)

J

Julie

21 Oct 2021 - 23 Oct 2021
reviewed on hcom

3 out of 5 stars

The grounds upon entry were gorgeous and I had such high expectations. For clarity, this was the fifth hacienda we stayed in under the luxury collection in Mexico, so the bar had been set previously by the Santa Rosa, San Jose, Campeche, and Temozon haciendas. This one, while I get they want to maintain eco-consciousness and I get it’s in nature, we arrived with a rental car and three kids, which were swarmed with mosquitoes when we tried to get our stuff and kids out of the car. We’ve been to Mexico so we expect mosquitoes but this was crazy. It’s rainy season, but the hotel should really power wash off the moss on the walkways because it’s dangerously slippery. We had a frog in the room, a swarm of stinging ants in the bath, the bathtub itself has clearly not been cleaned in a very long time, the toilet struggled to flush, and the staff in the restaurant seemed annoyed by our presence which was a stark contrast from the other places, and the roof was leaking from the rain. My last complaint is the hallway wasn’t sealed off completely from outside, so mosquitoes easily got in. I generally don’t mind nature when I’m in nature, but want the room to be a refuge from further exposure, especially with my kids, from the elements. It just seems like it’s not being well maintained, which is a massive bummer. I will say they did let us check out super early (about 5 AM) and had a box of fruit for us since breakfast wasn’t available yet and that was very nice of them.
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