1/29

El Cielo Resort

5 star hotel
Kids stay free
9/10 Excellent
(855 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

El Cielo Resort is a beautiful and relaxing resort, perfect for a getaway. Families will appreciate the spacious Master Suites, which are large enough to be considered apartments and include amenities like two bathrooms, a living room, a kitchen, a fireplace, and a patio. While dining options may be limited, the size of the suites allows families to self-cater if they wish. The resort is praised for its welcoming staff.

Guest highlights

The incredibly spacious Master Suites which include two bathrooms, a living room, a kitchen, a fireplace and a patio.
The welcoming and friendly staff.

About the hotel

Along with 2 restaurants, this hotel has an attached winery and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, 24-hour room service, and a seasonal outdoor pool are onsite.

Nearby attractions

Located in Valle de Guadalupe, El Cielo Resort is in the suburbs and on a lake. Bibayoff Winery and Las Nubes Wineries and Vineyards are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ejidal El Porvenir Park and San Miguelito Beach. Relax and indulge in the area's winery tours, or seek out an adventure with hiking/biking trails nearby.

Popular amenities

Family friendly

Full-sized refrigerator
Laundry facilities
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 restaurants
24-hour room service
Cooked-to-order breakfast available for a fee daily 8:00 am–11:00 am: usd 20-40 for adults and usd 10-20 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

This property does not have elevators

Things to do

Bicycle rentals
Fitness center
Outdoor pool
Private picnics
Private winery tours
Public winery tours
Wine tasting room
Winery attached

Outdoor

Garden
Picnic area
Terrace
Vineyard

Conveniences

Reception hall

More

Couples dining
Designated smoking areas
Romance packages available

Nearest Airports

Airplane
General Abelardo L. Rodriguez International Airport
62 km from this hotel
San Diego International Airport
91 km from this hotel
map

Reviews that mention...

Family Reviews

for El Cielo Resort
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

0%

2 star reviews

0%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about El Cielo Resort

Latest reviews (5)

L

Luis

23 Feb 2024 - 25 Feb 2024
reviewed on orbitz

5 out of 5 stars

The staff was very welcoming. We reserved a junior suite, but we were upgraded for FREE to a Master Suite because I completed my booking with Orbitz. The master suite was the size of an apartment. It had 2 full bathrooms, a living room, a kitchen, a fireplace, a jacuzzi, and an outdoor patio with the outdoor place too. It was an amazing experience. I highly recommend EL CIELO!! Thank you for an unforgettable experience!!
K

Karla

26 Nov 2023 - 27 Nov 2023
reviewed on expedia

5 out of 5 stars

When we arrived to the hotel we were received with a taste of the vinícolas wine and it was such a nice experience. Something that we did not like was that someone staying at the hotel was blasting corridos, had a baby crying and a dog barking.
F

Francelia

7 Oct 2023 - 8 Oct 2023
reviewed on hcom

1 out of 5 stars

Very disappointing stay at Cielo. Booked a junior suite and called before we arrived at 7:30pm to inquire about the pool and hot tub. Receptionist said pool closed at 8pm so we asked about the hot tub. Receptioinst said we had to upgrade for a private hot tub. Turned out the hot tub was a bathtub with jets. Doesn't make sense for a $280 price increase. What are they thinking. Too tired to argue so we let it go. Sofa bed was thin and incredibly uncomfortable. Not what you would expect from a luxury resort. Ended up removing the thin mattress and putting it on the floor. Luxury resort? Room was dirty with stains on the furniture, dusty floors and a hair tie left on the shower window sill. How well were the rooms cleaned? Service was mediocre at best. Receptioinst should have been transparent about the bathtub with jets and not having hot tub on the premises. Front desk clerk barely made eye contact during check out. Not the type of service one would expect from a luxury resort.
J

Jennifer

15 Sept 2023 - 16 Sept 2023
reviewed on expedia

5 out of 5 stars

Beautiful resort one day gateway with friends we will definitely be back with the family!
A

Angelica

1 Jul 2023 - 4 Jul 2023
reviewed on expedia

4 out of 5 stars

Beautiful resort! Very clean and relaxing. Staff is friendly and helpful. Dining options are limited, especially for the kids. We stayed in a master suite with a kitchen, but the kitchen is not fully stocked (no pots or pans), and therefore we were unable to cook. Pool seating is limited. We tried to go to the pool on 3 separate ocasions, but no seating was avaialble.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels