Heritage Awali Golf & Spa Resort – All Inclusive

I a very good hotel with excellent service. Superb for both adults and children alike. What a bonus that there is a tailor who can make you a fantastic suit.

Perfect! We have just stayed at Heritage Awali for 9 nights and we loved it! The hotel is beautiful and on the most stunning stretch of beach. It’s postcard perfect! The room was really clean and the overall service we received was 10/10. The staff make this hotel what it is! As vegetarians and one child having a dairy allergy, the hotel could not have done more to accommodate our needs. Rohit who works at the Infinity restaurant was just AMAZING, along with Jayshnee! They went out of their way to ensure sure we were looked after every single day and Chef Deo made us the yummiest food that suited our diet. Chef Harjit who heads up the Indian restaurant was also really accommodating and the food was fab! We can’t wait to go back and are already planning another visit next year! We thoroughly recommend this kid-friendly hotel to anyone thinking of visiting Mauritius! You will have a great holiday if you stay here! :)

The personal touch provided to my family was unique, staff saying hello to my son by name regularly and going above and beyond to address issues. Main issue I had with our stay, was that the hotel was quiet which led to the buffet being shut and as a result we alternated between two restaurants for a week which made the food boring in the end. The quality was good, just repetitiveness was the only downside

The resort is beautiful, blending in with nature. The hotel staff is incredible and always finds a solution or answer to your questions. They all do an amazing job and I would like to particularly thank Ansha (housekeeping) and Rohit for their daily smiles and great attention to details. We had an incredible 10-day family trip and we would love to come back soon. The food at the restaurants was delicious. It is a kids-friendly resort with lots of activities for children and a great Kids club. Already recommended the resort to 2 of my friends.

Amazing resort and staff. Food was also great. The All Inclusive package was really good.We thoroughly enjoyed our babymoon

Expected more based on the price I payed. - Bad logistics - Slow service - Staff not attentive - Beach not child friendly or - My daughter (eight years) was served alcohol by staff (!) - Logistics is so silly - You need to book restaurants at a desk, problem is, there was not very often staff there + Food + Some hard working staff brought joy and care to guests +

We have stayed at many resorts in Mauritius, but this was by far the most disappointing. From check-in there was a confusion about my payment, I had already paid online yet, the resort claimed there was a balance. All inclusive stay, however all activities were fully booked whenever we asked. I don’t understand why they resort doesn’t increase capacity. The staff at the reception seemed disinterested, and could care less to offer any solutions. Food options at the Savannah was very limited. Grilled Tuna for 3days. The other restaurants were either always fully-booked or no kids allowed. Request to check out at 1pm was rejected and Was forced to check out by 12. Requested baggage pickup at 11:45, only for it to arrive at 12:30!