Cerviola Hotel

Hotel was good,but was disappointed to be informed that we had been moved across the road to the apartments without any prior notice,separating us from the rest of our family.also check out time is 11.00 and not noon as stated by yourselves.

Nice hotel was not happy with balcony as was facing walls and no sun. School children on same floor very noisy through the night banging on our door was reported but not done about it

The hotel is very clean, and the breakfast is standard, the staff are very helpful. My only criticism is the pool area is available to none paying guests, and can become very over crowded and quite noisy with all the children.

Our stay was ok. However on occasions there was a terrible smell on entrance to the hotel. Sewage ? The beds were also noisy. Creaked when ever you turn over. Very dissatisfied with the pool area. On Sunday and the recent bank holiday, Maltese who were not guests at the hotel were allowed to use the facilities such as the pool and bar area, and there was no room for paying guests. We also smelt cannabis being smoked. A private function also took place ,which felt almost as if we were crashing the party, when we wanted a coffee following a night out else where. Breakfast was ok, but the same choices everyday, more variety needed! I would hesitate to recommend this to my family or friends It could be a lovley place to stay, if it was only paying guests using the facilities.

I have just got back from spending 13 nights at the cerviola hotel. The staff were so nice from reception staff to the cleaners and the kitchens staff all smiled and welcomed me and the children on every occasions. They went above and beyond if you needed anything. The rooms were cleaned every day and fresh towels put out. The breakfast was basic but nice and for the price I couldn't complain. The only thing maybe that could have been improved it the policing of the breakfast area due to it being self-service and in the current climate what with covid, maybe staff could have ensured all food was covered or even serviced by staff. In addition, not sure if this was due to the current pandemic but would have been nice to have some events or pub quiz at the hotel in the evenings. I requested mid-way through my holiday to change room so I could have a balcony, luckily there was one available and they allowed me to change the next morning without hesitation which was amazing. I have heard that this hotel has just gone through refurbishment and was not that great before, however, as this was my first time I can't compare it to before but I would happily stay here again.