Kempinski Hotel San Lawrenz

We loved our stay at the Kempinski. We generally prefer to have an apartment so we have enough space for us and the kids but with a country view suite we had a huge room. Basically a large one bed apartment without a kitchen. The whole place just felt calm and peaceful. Staff were super polite, friendly and helpful. Breakfast amazing. We really liked the village of Gharb, v authentic didn’t feel touristy but had a handful of decent restaurants within walking distance. It was a great base for exploring and we enjoyed lots of pool time too at the beautifully landscaped family pool. On an island like Gozo where you only really have Ramla Bay as a beach where you can spend the day the pool was really important. We visited other swimming spots for a dip and although attractive they weren’t places where we wanted to spend more than an hour or so. Highly recommend and will be aiming to stay in more Kempinskis in the future

This hotel is great, the service is top class and the food is fantastic. However, there are a couple of negative items worth raising as well. 1 - We booked a family suite which was sold as sleeping 4 people, but on arrival it was just a normal double room with two extra pullout beds next to the sofa. But on the payment details it clearly shows they charged one 'extra guest' fee of nearly 100 EUR. As I booked a family room for four people, why am I paying an extra guest fee, it makes no sense. Especially given the fact that the room was a standard double anyway. The hotel is very expensive as it is, but this extra person fee wrapped up into a double room feels like a scam and completely unjustified when you don't even get proper beds, let alone the fact it's a double suite, not a family one. 2 - There is a kids club for young children, but there doesn't seem to be anything for slightly older kids (10-16), a games room for example would be a great addition, table tennis, table football, etc.

A lovely hotel in good condition. Decent sized rooms and bathrooms. Lovely “feel” to it. Staff attentive although maybe a little too much for my comfort. Breakfast is very good with a good selection and quality and worth paying for. Spa looked nice, indoor pool was available and the gym well enough equipped. Three nice pools BUT the main one is adult only which is not immediately apparent on the website, bizarrely children have to be over 13yrs to use it. The other two pools are shallow and no floats or ball games are allowed in ANY of the pools and this was enforced although a gentle throwing of a small ball was eventually permitted. The obvious childrens pool was very shallow and used by little little children so it left a bit of a gap for the say, 10-16 yrs plus those of us adults that still like to have a play in the pool as there was a distinct disapproval of too much fun being had. Needs to stop using small single use plastic water bottles although the generous supply of water was appreciated. Needs to decide whether is truly a family hotel.