Ixora Hotel

Poor services. Need to wait long for check-in. I asked for a few hangers and I didn't get them until I repeated the request for 3 times. One of the toilets was stucked so I asked the staff to fix it. One guy came and checked the problem in the morning and promised to fix it soon after we go out. When we came back at night, it was not fixed yet. I had to request again at the front desk. Finally a guy came and fixed it just in a few minutes. I requested to change the beddings for the kid on the third day's morning via putting the changing card on the bed. In the evening when we were back, we found that the beddings were still the same one as before, with the same dirt.

A family trip. This hotel is very near to PLUS highway, and next to a mall, so quite convenient. However, there isn't much choice for good food nearby. Need to drive a bit further away.

A comfortable stay with family. Room condition very good. Great breakfast!