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The Imperial Hotel

2 star hotel
8.2/10 Very Good
(69 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Along with a 24-hour front desk, this hotel has express check-out and free newspapers. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe.

Nearby attractions

In the city center and near a train station, The Imperial Hotel is in a walkable area with good shopping. While the natural beauty of Gunung Lambak and Lake Park (Taman Tasik) can be enjoyed by anyone, those looking for an activity can check out Kluang Country Club. <br>

Popular amenities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

24-hour front desk
Daily housekeeping

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

Nearest Airport

Airplane
Senai International Airport
59 km from this hotel
map

Reviews that mention...

Family Reviews

for The Imperial Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Imperial Hotel

Latest reviews (2)

S

Sunny

26 Nov 2019 - 29 Nov 2019
reviewed on expedia

5 out of 5 stars

I read about parking issue or the lack of it. But i do not encounter any parking problem. I always got the lot and there are demarcated yellow parking lots for hotel guests around the property. My kids also love the TV channels available.
T

Tian

2 Mar 2019 - 3 Mar 2019
reviewed on hcom

4 out of 5 stars

Room is clean and spacious. Just that its a bit noisy as we can hear other people talking along the corridor and the car/motor along the road beside the hotel. Breakfast service is very bad. We waited an hour for our food to arrive. Waitress is not flexible enough to change our breakfast to non-spicy for our kids. And still added chilli to the hotdogs that we wanted to give the kids to consume. Our next table who arrived half an hour later than us was served at the same time as us. And their spread was a lot different,which we were told only 2 kind of breakfast served. But they have 4 different kind. We ordered 4 breakfast,but only 3 arrived. We didn't request for the additional as we got MacDonald for the kids.
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