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PrideInn Paradise Beach Resort & Spa

5 star hotel
Kids stay free
8.8/10 Excellent
(181 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

PrideInn Paradise Beach Resort & Spa is a great option for families who want a relaxing beach holiday. The resort boasts separate adult and children's pools, ensuring fun for all ages. While some reviews mention service inconsistencies, many praise the friendly and helpful staff, and the lovely rooms with ocean views are a particular highlight for many guests. The resort's location may require longer travel times from the airport, however.

Guest highlights

Separate adult and children's swimming pools
Lovely rooms with ocean views
Friendly and helpful staff

About the hotel

Catch some rays on PrideInn Paradise Beach Resort & Spa's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.

Nearby attractions

Located in Mombasa, PrideInn Paradise Beach Resort & Spa is on a private beach. Sacred Mijikenda Kaya Forests and Bamburi Beach reflect the area's natural beauty and area attractions include Wild Waters and Mamba Village.

Popular amenities

Family friendly

3 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised childcare
Free water park access
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 restaurants and 1 coffee shop/cafe
24-hour room service
3 bars/lounges and 1 poolside bar
Buffet breakfast available for a fee daily 6:00 am–9:30 am: usd 10 for adults and usd 10 for children

Spa

Manicures and pedicures
Massage - hot stone
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair-accessible parking

Things to do

3 outdoor pools
Children's pool
Fitness center
Free water park access
Full-service spa
Playground
Sauna
Spa tub
Steam room

Outdoor

Bbq grill(s)
Beach loungers
Beach umbrellas
Garden
Picnic area
Pool sun loungers
Pool umbrellas
Private beachfront location
Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Front-desk safe
Newspapers in lobby

More

Beach towels
Designated smoking areas

Nearest Airport

Airplane
Mombasa Airport
17 km from this hotel
map

Reviews that mention...

Family Reviews

for PrideInn Paradise Beach Resort & Spa
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

7 reviews

Review data

5 star reviews

43%

4 star reviews

29%

3 star reviews

14%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about PrideInn Paradise Beach Resort & Spa

Latest reviews (7)

A

Allan

17 Feb 2024 - 20 Feb 2024
reviewed on hcom

4 out of 5 stars

Nice hotel but located far from airport and roads was terrible so long transport time. Hotel itself was nice and well maintained with adult pool and kids pool separated. Food was alright but nothing special - but normal when it is buffet. Check in took to long time but check out was swift and efficient.
A

Aden

12 Feb 2024 - 17 Feb 2024
reviewed on expedia

5 out of 5 stars

Really it’s amazing. This hotel is good for families.children facilities
R

Rose Njeri

5 Jan 2024 - 6 Jan 2024
reviewed on hcom

3 out of 5 stars

Our stay was ok, but with some shortfalls in the service. Our room was not ready despite arriving 3 hours after check in time, waited for an hour. No bathroom mats & our child fell. Less water bottles provided. Worst bit the mattress smelt of urine & when we told them they didn’t change it & only flipped it. Waiters at the restaurant were not friendly & appeared overworked. Overall for the amount charged, it’s not value for money. They can do much better.
N

Naomi

7 Apr 2023 - 10 Apr 2023
reviewed on expedia

4 out of 5 stars

First I want to say kudos to the MG for making sure am taken care off after falling sick. The nurses were professional. Thanks to Rashid at the reception for smiling and making sure we had an extra bed. Entertainment team were really good and made the day go by faster. The only thing I didn’t like is there is no changing room if you happen to arrive before check in time, they told us to use the toilet next the reception. Also the bar is supposed to be on the adult only side not kids side.
I

Innocent

11 Aug 2022 - 18 Aug 2022
reviewed on hcom

5 out of 5 stars

We had an amazing time. Food was great , staff very hospitable and the room was lovely with the ocean view . It’s a great family holiday resort.
R

Ruth

21 Apr 2022 - 24 Apr 2022
reviewed on hcom

2 out of 5 stars

Its a good facility for kids to have fun but they could do so much better with the rooms. Our room had cockroaches so I didn't particularly enjoy my stay, as I suffer from Katsaridaphobia and couldn't wait to leave. Kids metal beds are old and worn and rusted. Meals like dinner don't come with a soft drink like most hotels. We had to buy. At check out the number of drinks charged to our room were inaccurate.
A

14 Jul 2021 - 19 Jul 2021
reviewed on hcom

5 out of 5 stars

The resort is lovely and the staff was great. Joy at the front desk was very keen to our needs and made sure that everything was great for our stay. Had exceptional service from Patrick and Caren with their service. In general everything was great and would recommend family and friends.
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