Hotel MyStays Kamata

Stayed at Hotel Mystays Kamata in March and April. Love this hotel! The staff are excellent and accommodating. One woman in particular was exceptional. I wish I got her name. When I visited in March, I was with my family. She was really nice and helped us look for a place to pick strawberries (she looked online and called a couple of places). It was booked solid so we couldn't go but I really appreciated her effort. Then when I went back in April (solo trip), she remembered and asked my how my granddaughter Sophie was. I was so impressed she remembered her name! The hotel is great and comfortable. I booked this hotel in March because it was one of 2 that had a queen bed. I returned in April and will continue to return because of the service. The rooms are spacious by Japan standards and very clean and comfortable. There are washing machines and dryers free of charge. 2 floors have vending machines, ice machines and microwaves. Wi-Fi is great. The location is near a great train station with many food and shopping options nearby. Be careful about the cancellation policy. It is not as flexible as most hotels. I had to change my plans a week out and could not get a refund. Still my favorite hotel.