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City Pension Zem

3 star hotel
9/10 Excellent
(198 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

A restaurant, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Housekeeping is not available.

Nearby attractions

City Pension Zem is located in Chuo, a neighborhood in Tokyo with good shopping. Tokyo Imperial Palace is a notable landmark and some of the area's popular attractions include Tokyo Disneyland® and Tokyo DisneySea®. Ueno Zoo and Hanayashiki Amusement Park are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Buffet breakfast available for a fee daily 7:30 am–9 am: jpy 250 per person

Spa

Massages

Guest services

Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
No housekeeping

Conveniences

Elevator

More

Smoke-free property

Nearest Airports

Airplane
Tokyo International Airport
15 km from this hotel
Narita International Airport
55 km from this hotel
map

Reviews that mention...

Family Reviews

for City Pension Zem
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

1 reviews

Review data

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We have selected a sample of reviews which reflect what families have said about City Pension Zem

Latest reviews (1)

k

kerry

5 Apr 2019 - 7 Apr 2019
reviewed on hcom

3 out of 5 stars

This hotel was probably nice at one point, like 30 years ago. It's very old and the toilet seat isn't as nice and warm as one would expect from the Japanese. My kids said the restroom looked and felt like the airplane restroom; the floor moves. But this is one of the very few hotels that actually had people greeting at the front desk and the lady was very helpful. She gave us a map with all the restaurants and convenience stores in the area. We stayed at three different hotels in Japan this time. This one had the best customer service.
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