AJ Resort Island Ikeijima

Terrible customer service. I booked on your site, adding correct number of people in my family and ages. I prepaid for 2 nights. At check-in, was informed I had to pay adult price for my 6 and 8 year old ($150 extra). They stated you informed them there was an error in the booking. The only solution hotels.com (Expedia services) and this hotel could come up with was that we owed more money. And the manner in which the front desk and staff treated us was not even close to decent service. They would send multiple people to tell us the exact same thing that we owed money and they would not offer refunds if we left. Irritating, rude staff. The rest of the stay...well you have to leave the hotel grounds and drive 7 minutes to access a safe beach. The pillows felt like rocks were in them. I just couldn't believe how we were treated. I will not recommend this hotel to anyone.

great for staying more than 1night!! Definately going back again with my family! Amazing seaview !

Good for families with children as they have many activities. Nice view, big room,private secret beach nearby. Breakfast not so good. Reception speak only Japanese. Lots of facilities closed in winter. No indoor activities to do. Located at the end of small island so no convenience stores nearby at all. We headed out to the downtown for dinner but when we got back around 11pm, the entrance was blocked so we had to move the blocks away to drive into the resort.(No reminder at check-in) The way to the resort is very dark without street lights. Worst is they don't offer free bottle waters in the room, need to buy them downstairs at their souvenir shop or elsewhere...

We stayed 1 night during our family vacation in December. The location is quite remote, in a corner of an island, so it is better to have your own transport (car). Also advisable to arrive before dark as the roads are narrow and unlit. We booked a cottage, which has it’s own parking lot in front. The staff were friendly and helpful. When we found some ants in our original cottage, they immediately offered to move us to another cottage. The cottage are rather large, which means the air conditioning may struggle to cool the room in summer. There’s a recreation room where guests can play board games or ping pong, and a free foot bath. There’s also a small ‘farm’ within the resort grounds with ponies, rabbits, goats, dogs and other animals. The hotel is right next to a beach, but the currents make it unsuitable for swimming. I expect you’ll be able to see sunrise but unfortunately it was very cloudy on the morning we were there.

nice place with family trip. but the swimming pool not yet open.

The place is a bit old but facility and location is kinda nice to see sunrise. good for family but a bit too far to go anywhere