Suginoi Hotel

About the hotel

This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.

Nearby attractions

Located in Beppu, Suginoi Hotel is in the suburbs and near theme parks. Ichinoide Kaikan and Mount Tsurumi are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Aso Kuju National Park and Beppu Park. Traveling with kids? Consider Beppu Rakutenchi, or check out an event or a game at Oita Big Eye Stadium. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Arcade/game room

Bowling alley

Children's club (surcharge)

Children's pool

Grocery/convenience store

Laundry facilities

Outdoor pool

Playground

Refrigerator

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

2 restaurants and 1 coffee shop/cafe

Buffet breakfast available for a fee daily 7:00 am–9:30 am: jpy 2200-5500 per person

Spa

8 treatment rooms

Aromatherapy

Body scrubs

Body treatments

Body wraps

Couples treatment room(s)

Facials

Hot springs/mineral springs

Hydrotherapy

Indoor mineral hot springs (onsen)

Massage/treatment rooms

Massages

Sauna

Separate men/women areas in public bath

Spa tub

Yukata (japanese robe)

Guest services

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Porter/bellhop

Wedding services

Things to do

2 spa tubs

Arcade/game room

Bowling alley

Children's pool

Fitness center

Full-service spa

Hot springs

Karaoke

Outdoor pool

Playground

Sauna

Shopping

Outdoor

Garden

Conveniences

Elevator

Front-desk safe

Gift shop/newsstand

Grocery/convenience store

Newspapers in lobby

Vending machine

More

Designated smoking areas

Show less...

Nearest Airports

Oita Airport

32 km from this hotel

Kumamoto Airport

76 km from this hotel

Reviews that mention...

All reviews (9)parking (2)clean (2)pool (2)staff (4)dining (3)family room (1)

Family Reviews

for Suginoi Hotel

5 out of 5 stars

9 reviews

Review data

5 star reviews

89%

4 star reviews

11%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Suginoi Hotel

Latest reviews (9)

A

Athena

21 Oct 2023 - 22 Oct 2023

reviewed on expedia

5 out of 5 stars

Great place for family holiday. Lovely onsen

T

Tiffany

21 Jun 2023 - 22 Jun 2023

reviewed on expedia

5 out of 5 stars

Great place for family with kids

N

Naomi

13 Sept 2022 - 15 Sept 2022

reviewed on hcom

5 out of 5 stars

We stayed in Niji kan, the new and western style tower, close to parking, pools and restaurant. The bed was extra large and sofa turns to bed as well. Very clean and comfortable, TV was a good size as well. It would accommodate many people, like a family with children. In fact there were many young families at the resort.we stayed for 2 nights, but I wish we stayed longer to do everything that they offer. Buffet had a lot of options and was "good". since it served large quantity of guests, the restaurant was big and sometimes hard to find items I wanted. The staff there were very polite, quick and helpful, very good service anywhere you go.

N

Norielie

11 Apr 2022 - 13 Apr 2022

reviewed on hcom

5 out of 5 stars

It was a very good stay we had. Free breakfast and dinner. The customer service exceeded my expectations! When we got to the hotel and got to the room, we didn’t like it coz it was outdated but when we asked if we can move to another room, no hesitations they gladly helped us and showed the room that was new and kid’s friendly room. We will definitely go back there in a few months. I highly recommend it to those who has kids with them it’s called Nin Ji Kan that’s their new building. Awesome! My regret is I wasn’t able to take a picture of the room. 😞 but I do give always an Honest review.

B

Bradley

27 Mar 2021 - 30 Mar 2021

reviewed on hcom

5 out of 5 stars

Excellent family get away. We had no idea what to expect but once we arrived we were blown away by the friendly staff and efficient service provided. We had to park in a separate building then take the shuttle bus but it was easy as the buses ran frequently. The hotel was very clean, the room spacious and well stocked. They provided kimonos and slippers in various sizes for use around the hotel which was a huge bonus. The breakfast and dinner buffet exceeded anything we could hope for as there was a huge variety of tasty foods provided. The hotel had plenty of things to keep our 5 and 3 year olds entertained, their favorite being The Aqua Garden with several nicely sized warm outdoor pools.

A

1 Apr 2024 - 2 Apr 2024

reviewed on hcom

5 out of 5 stars

Hotel seemed to run very efficiently, despite it being very busy. Lots of entertainment options on site. Top floor onsen in Sorakan is very nice and provides wonderful views of the city. Would recommend for a family trip, but probably not for a romantic trip.

A

3 Jul 2020 - 5 Jul 2020

reviewed on hcom

4 out of 5 stars

It’s a very kid and family friendly hotel! Plenty of things to do in the hotel itself. The service was excellent, we have a one year old and the staff is very helpful and detail oriented! The only thing is make sure you know which building your room is in so that you could drop off your luggage before going up to park, it could avoid the hassle of trying to get your luggage onto the shuttle bus after parking as you’ll be taking their shuttle bus to your building!

A

9 Feb 2020 - 11 Feb 2020

reviewed on expedia

5 out of 5 stars

Fantastic experience even I stayed here for 5 times. IBefore we stayed, the hotel offered the free cancellation given i asked the situation of the outbreak of coronavirus over the world. It gives me peace of mind. During the stay, as my booking is run of house and special price, I cant believe the room offered is Japanese & western type which accommodating 4 persons, like a family room with sea view. Also, the 5/F corridors are reopened & convenience to travel between for spa, dining and shopping under cold weather. Overall speaking, this hotel is the best choice for relax and family time in japan

A

21 Dec 2019 - 22 Dec 2019

reviewed on hcom

5 out of 5 stars

Wonderful facilities catering the need for families. Hoghly recommend. The buffet are very delocious too.