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Hotel La Neige Higashikan

5 star hotel
Kids stay free
9.6/10 Exceptional
(131 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Ski into Hotel La Neige Higashikan, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and complimentary wireless Internet access.

Nearby attractions

Located in Hakuba, Hotel La Neige Higashikan is in the mountains. Hakuba Valley Ski Area and Happo Information Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chubu-Sangaku National Park and Myoko-Togakushi Renzan National Park. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like downhill skiing.

Popular amenities

Family friendly

Babysitting (surcharge)
Free area shuttle
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Free cooked-to-order breakfast available daily 7:30 am–9:30 am
Room service available

Spa

Aromatherapy
Massages
Reflexology

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Ski storage
Ski-in/ski-out access

Accessibility

This property does not have elevators

Things to do

Bicycle rentals
Spa services

Outdoor

Garden
Terrace

Conveniences

Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
map

Reviews that mention...

Family Reviews

for Hotel La Neige Higashikan
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

3 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

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We have selected a sample of reviews which reflect what families have said about Hotel La Neige Higashikan

Latest reviews (3)

K

Kim

17 Feb 2022 - 20 Feb 2022
reviewed on hcom

5 out of 5 stars

We stayed at the cottage. My family was able to enjoy hotel amenities with privacy. The shuttle was a big plus. The staff was very accommodating. We will stay there again. Highly recommended.
A

Amanda

12 Dec 2019 - 17 Dec 2019
reviewed on hcom

5 out of 5 stars

The staff at La Neige is absolutely fantastic! Miki took great care of us. We came very early in the season for the first few days the slopes were open. Although, we would have liked more snow, our stay was made perfect by the team at La Neige. They made the process of renting equipment, getting to the slopes, and even going on some sight seeing absolutely painless. Every night when we came in, they had chairs set up for us in the lobby with our shoes, a fire burning in the fireplace, and fresh popcorn and snacks for our hungry children. The cabin we stayed in was perfect for our family of five and the dining options were also great. We ate at the casual restaurant most nights, but enjoyed French one evening and we were equally pleased at both restaurants. The Gyodon and Shabu Shabu were family favorites. The breakfast with a cooked option and buffet satisfied everyone as well. We would definitely go back for another stay.
B

BrandonAndLisa

17 Oct 2019 - 20 Oct 2019
reviewed on expedia

5 out of 5 stars

Not enough space to write how happy we are with every single thing the staff did for us here. Talk about the golden standard. From the welcoming to the great mornings with breakfast, assisting us with making plans around the area to even keeping the beers stocked in the fridge. The bar has been set so high that I doubt we will ever find I place like this again. I believe I can speak for the both of us when I say this, Thank you from the bottom of our hearts for making this trip to Japan the best we have ever taken. We actually miss the staff as we really felt part of the family.
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