Dormy Inn Sendai Ekimae

This hotel is a serious betrayal of my trust to the hotel brand. My family has stayed in many different Dormy Inn hotels in Japan. All the previous experiences were amazing, so Dormy Inn became the top choice of our family trips. But this one is way below average of the hotel standard. The hotel lacks the chic and elegant atmosphere of the regular Dormy Inn hotels. The interior design is only partially done. The twin room that I stayed looks like a cheap hotel. I can see the staff has tried hard to keep it clean. Physically it was okay; visually it is not. The floor, walls, and furnitures were covered with dirty spots. The elevators smelled tobacco. The rooftop public bath was closest to the regular Dormy Inn baths, but it is still smaller and less well maintained than it's peer hotels. The serious disappointment really ruined our days. I'll never come to this hotel again, and we will be very careful if we're to book another Dormy Inn hotel in other cities. If you are Dormy Inn fans like us, definitely avoid this one! To be fair, the staff was all very nice and friendly. Location was great, too. It's just not the Dormy Inn that we had expected. And we did not expect too much.