Kobe MerikenPark Oriental Hotel

I had a good time. The reception staff helpful though quite strict. I thought the buffet staff was guarding like I was in prison. The rooms are nice and comfy though tv’s would do better with an upgrade. Otherwise it was quite well located and easy to get a cab from. I feel like the staff should help you load and unload luggage especially when they see you are a family and are struggling. It’s a shame but I wouldn’t go back there though the location and views are amazing. Also, buffet is amazing if you are vegetarian or don’t care about kosher or halal meat. Otherwise you are left with very few options. I thought this could improve and they may see a wider variety of customers, from the middle if they they halal wagyuu/ Kobe beef. The ball is your camp 😜

The service and view of this property is terrific. The staff helped me out to reserve a local taxi, bigger one which could hold 3 suit cases, 1 baby stroller, 2 adult, 1 children.

Great hotel in a beutiful area. The rooms seems a little outdated, but beds are confortable and shower is are great. Stayed here with two kids and they loved the place, the big beds and the TV with youtube. Parking is easy in the hotel property.

We stayed 2 nights on the weekend. No cleaning and had to complaint and requested to have some clean towels. There are no convenient store around the Hotel and it was so hard to find milk for my toddler. Price and condition of the hotel is not matching.

This is listed as conveniently placed, but the distances from Mosaic/Harborland etc are actually pretty far when you consider you have to walk quite the U-turn around the harbor to get to anything. Taxis are readily available and the shuttle bus to Sannomiya station was very convenient, but walking like we’d planned wasn’t feasible for us with a small child in tow. A free extra futon was also listed as available for the room but we were just given an extra blanket for our child to sleep on. The dinner and breakfast buffets were good and we enjoyed very much! The harbor view is also lovely, as is the general ambience in the hotel. The staff were kind and helped us with everything.