The Westender Inn

Staff was fabulous. Friendly, caring and felt like family. Very peaceful place. Great snorkling reefs.. would move there to live .

Room was book for 5 people. Arrived and there was only bedding for 4. Went to front desk to ask about this but was told I should have requested an extra bed. There was nowhere while making the reservation that it said I would have to request an extra bed. The room just said sleeps 5. I was told an extra bed would be delivered to the room, so went for dinner and came back and there was no bed delivered. The next morning before leaving for the day, I went back to the office and complained about not receiving the bed the night before. I was told someone would delivery the bed while we were out. Came back late that night and no bed was in the room and the office staff was gone for the night. Therefore for the 2 nights we were there my husband and 2 of our kids had to sleep in one bed. This was very inconvenient, uncomfortable, and disappointing.

I stayed last year at this property. Everything is in decline including quality of service. The sea rooms had little access to the sea view because the property is running rampant with mosquitoes and cats… the pools were not being skimmed nor the areas being cleaned. Very limited food service… if you have small children you’ll need plenty snacks … bar and kitchen close at 830 pm and open again 830-9 ish… one could not be sure this time… the transportation provided is almost worth it until they kick in $90 airport transfer each way per person… needless to say… I’ll be seeking another property for my next trip to Negril. This is unfortunate because everything I loved last year; including the $90 ROUNDTRIP transfer; was missing. Very disappointing and I brought a friend who I raved about this property to… sad situation because my union sisters are looking for a winter retreat during layoff times.

Dan and his team at the Westender make you feel like family from the moment you get there. The location is quiet but beautiful and everyone working there generally makes you feel at home. I'd gladly return to the Westender like many of the repeat guests we met. They come back for good reason!

Jewel of the west end of Negril. Perfect for families and couples alike, this is the best place I have found in my many years of visits to Negril.