Hotel San Samuele

This is not a Hotel, this is a hoStel. The facilities were incompatible for a family with a baby. There was no one to give information or do the check-in. The phone was incorrect on Expedia. We took a long and valuable time trying to contact someone. We had to book another property (a real hotel) on the last minute. We asked for the cancellation of the hoStel booking and to be refunded. However, the person we could contact on the phone just ignored us. We lost a lot of money time. This was not cheap. I want my money back!