Hotel Indigo Venice - Sant'Elena, an IHG Hotel

We had a great stay. The hotel was lovely and very comfortable for our family (2 children age 6 and 8). Breakfast was delicious, and the area around the hotel was great, and much more peaceful than central Venice. We would definitely recommend it.

Best Western Hotel Sant Elena is a well maintained hotel situated in a lush green beautiful suburb of Venice with huge gardens and a lovely waterfront close by. The hotel is well maintained and the rooms are spacious and well appointed, however there is not much of a view from most of the rooms. The service quality is a bit poor though. We had requested for a shift to a better (garden-facing) room and the staff kept telling us to try the next day, without making any genuine effort in this direction. Experienced some rude behavior from a lady called Giulia at the front desk, whose demeanour was more like a school headmistress dealing with difficult kids, rather than a hotel front desk staffer.