Ambienthotel Primaluna

What a wonderful hotel! We’ve been to Lake Garda many times as a family and have stayed in many different hotels in Malcesine, Torbole and Riva, Ambienthotel Primaluna is by far our favorite. Very modern and clean, as well as comfortable, it’s at the best location to walk to historic Malcesine, and many top notch restaurants. Opening the back door and jump in the lake whenever one feels like—it doesn’t get better. This hotel has hands down the best breakfast of any hotel we’ve stayed in Italy. And we’ve been to a lot. My kids also got big comfortable beds as well. They loved it.

Our original room overlooked the courtyard, next to the gateway. All the noise at night was carried from that terrace just outside. The room security was also a bit suspicious. The hotel staff kindly agreed to change our room when we complained about the noise of the night. The rooms had a very special toilet. From the bed, one could watch the other sitting on the toilet. The shower also had a completely open view of the rest of the room. Breakfast was quite moderate. It contained fresh berries and fruits. Coffee was a disappointment. The behavior of the hotel staff was a bit unusual; one employee always seemed to talk to us like we were children. In the hotel restaurant, we were poured in without asking for more wine, which was promised free, but unexpectedly I was billed. In addition, the -10% discount promised to hotel guests was forgotten to give us. We noted this, but according to the owner, we will not be able to edit your credit card bill later, which is bullshit. We were cheated. Overall, the hotel was disappointment.