Hotel Campanello

Hotel Campanello treats you like family and this is extremely rare for properties anywhere in the world. The team are so unbelievably organised, caring, knowledgeable, hardworking, kind and focused on maximising the best experience for their guests. This extends from their lovely housekeeping staff through to their truly amazing reception team. We were blown away by the ways they showed they cared - from finding the best theme parks deal and booking the tickets (you only needed to mention this once), to helping you with any taxi bookings (it was so accurate and on-time thanks to them), random requests (a phone charging cable for an old phone was made available to me after I asked before I arrived - it was ready for me!) and just dedicated, friendly customer service. Plus, the included breakfast was very very good and has excellent variety. The location is great - walking distance to the very big Famila supermarket, Gardaland (easy walk), 15min taxi to Movieland, and of course, the lake is right outside. Plenty of free parking and bikes/scooters can also be hired on site. Everything you need is here at the property. We were truly sad to check out - it felt like leaving home. We don't know how this hardworking team does it, but everyone knows the guests and their needs and communicate with each other - it is something very unique and businesses all over the world should learn from their ways. This is the best place to stay for this area. Grazie Mille Hotel Campanello!