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Lars Tinggaard
2 Nov 2023 - 4 Nov 2023
reviewed on hcom
3 out of 5 stars
Hotel is very nice and staff is friendly.
We did however experience issues with the room.
Arriving late we found the room ready with a small gift and the jacuzzi turned on, so first impression was very good.
When we went to bed we could not turn on the heating, and as it was late we decided not to call for a technician at midnight. It was a chilly night, but when we mentioned next morning, we learned that heating was managed centrally, and the issue was that they forgot to turn it on..
Next topic was the turkish bath not working. We had a technician coming wery quickly, and it appeared to work. When we wanted to use it the following evening, it did however only work for 15 minutes, and then went in error again.
Spa treatments were nice and offered value for money. The indoor pool area was more like a swimming pool than a spa area with a high noise level and kids playing.
The hotel surroundings, the view and the location is very nice, but we did not have the suite experience we paid for.
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Karen
26 Sept 2023 - 3 Oct 2023
reviewed on expedia
5 out of 5 stars
Lovely place to stay. The properties that had their own pools looked amazing.
Our accommodation was spacious and clean. The air con was controlled by reception, you just ring them and they set it at your requested temperature.
There are two pools. One for children, and one that is adults only (this has lovely views over the lake). Pool towels are provided in the room.
Breakfast was lovely with plenty of choice and lots of indoor and outdoor seating.
All staff were polite and helpful.
There is plenty of parking near the reception area and also underground parking.
Easy walking distance to Bardolino and Garda.
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Cristian
22 Jul 2021 - 23 Jul 2021
reviewed on hcom
4 out of 5 stars
It's a very nice setting and environment that will leave no one disappointed. The view is nice over the lake as well, with only a short walk to it.
Our room was very comfortable and enjoyable.
The property is obviously designed for Germans in mind (hence the name I guess) - more than half of the cars in the parkinglot was from D or A.
On the negative side there was too much ball-playing in the pool - even in the very pictures they show adults are playing with balls in the childrens pool.
My personal disappointment was with their "cashless card" which we were not informed about when we checked in - and to arrange it took two walking trips to our room which was far away. This could certainly have been done much easier.
Great parking, great location, clean & comfortable property - but never with a touch of "personal feel" - a pure industrial property that probably work well.
I am not sure I will come back - at least I will test similar properties first as I feel this one - even though nice - was not the best value for money - and with no personal touch towards the guests.
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Carole
15 Aug 2018 - 22 Aug 2018
reviewed on hcom
5 out of 5 stars
Must relaxing holiday, hotel stunning Grounds exquisite, olive trees apple trees , beautiful flowers. Benches to sit & look on to lake as we strolled around the amazing grounds. Quiet pool area for adults , pond with carp , just perfectly designed grounds. We had a suite with own pool which was perfect.
Fresh fruit , water & prosecco In arrival was a very welcoming gesture.
The staff were also friendly & helpful. Especially the maids who understood the clutter of our teenager.
WiFi wasn’t great according to our son However it encouraged him to be more involved & active which was amazing. After all we didn’t go there to be connected to WiFi we wanted to connect as a family.
Dinner in the restaurant was very good & well priced. Roof top bar a must to watch the sun set. Breakfast was well catered, one could order omelette etc or choose from buffet or both,alongside complimentary prosecco.
Spa is very relaxing & spotlessly clean. Spa managers amazing , best pedicure I’ve had.
Will most definitely return to this fabulous hotel.
A
30 Jul 2019 - 9 Aug 2019
reviewed on hcom
3 out of 5 stars
Five star prices for a three-star apartment.
Positives: Apartment was clean, service was good. Breakfast was good, the views from the cocktail bar were stunning and the location is ideal for a short walk into the pretty town of Bardolino. Good sized pool for kids.
Negatives: for the price, i expected more than an uninviting, bare apartment. Place looked tired. A rather shabby cover on the sofa, curtain peeling from the top rail and badly stained shutter at the rear window. Private pool was nice but not particularly private, or peaceful - especially with a noisy young family next door. More than three English channels on the tv would also have been nice (cnn, Bloomberg Europe and one other). No iPod dock, music system or any of the other fripperies you’d expect to find in a four-star apartment. Tried the restaurant one night - food was terrible. all in all, it was disappointing and not worth the high price.
A
4 Jul 2019 - 11 Jul 2019
reviewed on expedia
5 out of 5 stars
Excellent , property is in a beautiful quiet area but 10 mins walk into the centre, rooms are spacious and clean, drinks and food reasonable cost certainly dont feel you are being ripped off, will defiantly return, have recommended to rest of my family.
What i would say is if you are looking for a lively party hotel this is not the one but if you want a beautiful located hotel set in stunning grounds and excellent accommodation in a very quiet place this is 100% spot on.