Park Hotel Ai Pini

Travelled with family for winter break and I must say it was the right choice. Staff have been extremely polite and welcoming throughout the stay. Would like to specially mention Nicole/Katerina and Giulia. Some initial gripes and they get resolved within next few hours. I have booked a junior suite for the family which was upgraded FOC to the bigger suite the next day to make us more comfortable. Pros: Overall an extremely pleasant experience throughout a week of our stay and will definitely be our first place of choice if we ever visited Venice again. Cons: One thing I must point though is that it was very strange to find only 1 socket in the whole suite and that even was for plugging the ketlle. Nothing else otherwise for the customers to use for like charging the mobile phone etc which was very odd. If all other rooms have the same arrangement, then it definitely needs upgrading. The other thing is clarity of final bill. There has been a discrepancy in ours but was straightened out by the staff at checkout within a few minutes the same day so worth checking.

Our family stayed at this hotel for two nights after our Mediterranean Cruise - the hotel arranged for transportation for us from Trieste all the way to their hotel which was very much appreciated (it is a 90-min drive away). The hotel is also located on a main street where you can catch a bus (3 euros return) to Venice - the ride was approximately 20 minutes. There are good choices for dinner in the area, and if you love seafood, the restaurant in the hotel is wonderful! Our kids love pizza, and there are good choices in the area around a 5-10 minute walk away. There is also a grocery store that is around 10 minutes away, and if anyone likes, there is also a McDonalds that is walkable too (we saw the sign, but didn't actually go there). The drive to the airport (Marco Polo VCE) is only 20 minutes away, and the hotel took care of booking this for us as well. All in all, we would definitely recommend this hotel - safe, clean and very friendly staff.

Service was exceptional with staff going above and beyond to assist us when we arrived early, from luggage storage, to laundry assistance to sorting out bus tickets and recommendations for Venice. Location was covenient with bus stop nearby and restaurant onsite that we took advantage of for dinner with lovely staff also. Buffet breakfast went down a treat in the morning. We were in a family room (for up 5 ppl)and found the space very adequate and bedding very comfortable. Would definitely stay again.

staff were very helpful and always smiling. They were happy to provide gluten free bread and soya milk with out a problem. it was easy to find and 20min from Venice buy bus or train. Its a family owned place and they run it with pride. We would go there again. Only negative was the American family that had an out of control hyper child that would run up and down the corridors at 10pm and 8am but that's not the hotels fault.