Novotel Venezia Mestre Castellana

Will suggest to friends and family for sure . But was not happy with vegetarian options and a single water bottle was given only on the first day which I feel is the basic necessity . I would prefer the water should be available for free .

This hotel was good and well positioned for our short stay in the city. We would recommend it to a family or businesses traveler

I woke up with bite marks all over my legs. I’m freaking out that they may have bed bugs in their room. I attempted to call to speak to the manager regarding this, and was told that they weren’t in, that they were in a meeting etc. I told the front desk person what the problem was and they told me to call back, and then to send an email with my concern. I told them bed bugs are a SERIOUS issue that they need to check and address right away. They told me to write an email. I got a hold of the Expedia rep and they said they would advocate for me and that someone would follow up with them. It’s been 2 days and I have heard nothing. I will be disposing if my items upon returning home and hope to god no one else picks them up upon their travels. No feedback from hotel, no one reached out, no help whatsoever. Just stress for the whole family.

It is a lot to describe, simply not easy for families who are travelling by public transport. And when you booked that time the local charge was not described. It's very expensive when you travel by taxi to the hotel or travel towards the airport or anywhere else. It's hard for people who speak the English language to understand the signs and notices. Too much time is wasted discovering every thing.

The staff was so helpful . Cleaners was great and we always had fresh towels . Because it was so hot the cleaners dropped water and fizzy drinks through out the day . Breakfast was excellent and kids ate free . Parking was so easy and 10min bus ride into the Venice itself was so easy and we was really worried about this . Excellent hotel and good location for those wanting to drop into Venice . There is also a good water park 20mins drive away which the kids loved .

We came in very late at night and the staff was very accommodating just make sure to bring everyone’s passport to include your child(ren) at check-in. There’s a burger place across the street and right next to a gas station. This was our favorite hotel for our dogs. They had their own dog park for them to include doggie poop bags and in the summer a small fountain. I just wish it was completely gated off rather than being able to access to docking area of the hotel. Parking was very convenient and free at the time. Just make sure you get a ticket from the front desk if you want to leave since you’ll need it to lift the parking barrier.

Great big hotel near Venice. Had a great time with family!