Hotel Casolare Le Terre Rosse

Hotel Casolare Le Terre Rosse was the perfect location for my family to relax and enjoy the beautiful Tuscany countryside. The staff took very good care of us and we will definitely have the hotel on our minds for our next visit.

We had a great stay. Our family suite was spacious and comfortable with separate rooms for us and our 2 daughters , each with its own bathroom. The location and premise are very beautiful and well maintained. All the employees are very courteous and helpful. This is a great base to explore Tuscany. You should try the hotel’s restaurant with its delicious food. An added bonus is the hotel’s cat ,which unlike most of its kind, is very friendly.

Extremely disappointed. I want my money back. 2 weeks with my family of 3 in a cramped room with tiny shower cubicle. Room 58. Keep hearing screams from my wife and daughter as each of us were repeatedly scalded by hot water in the shower. The shower water handle is in a position where you can’t help but knock it and that makes the water boiling hot or cold. In any case the shower water won’t stay constant temperature, it blows how and cold anyway. You are stood there in this tiny shower barely able to move up to your ankles in the drain water that won’t drain. I reported all this over and over. I was told my reception this these are known issues and there there is no known solution. Seriously, the hotel should refund us. What rubbish. And shame on Expedia for listing hotels like this. Why does is not say on the Expedia page that this hotel has these issues, knows about it, won’t do anything about it, at least then I know not to book this hotel. Several times the restaurant is over subscribed and then you can’t have dinner. There is a bar menu (food not good, lots of predigested food like fries), you dont to Tuscany to eat bar food and the hotel knows this form it’s only restaurant. Not OK. There is no fruit juice, only juice from concentrate. The pool is cold even through 30C air temperature. The manager won’t servee you, she only brushed me aside, she only serves new guests checinkg in. Just so poor throughout , 1/10 would be generous.

It was a pretty decent stay. Its not supercomfy or superclean or stylish, but it gets the job done. I would say this hotel is more for familys with small children as the pool area opens for a lot of noise, and the restaurant and lounge is very big to room more people.