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Hotel Castel Fragsburg - Relais & Chateaux

5 star hotel
9.6/10 Exceptional
(31 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Change of towels is available on request.

Nearby attractions

Located in Merano, Hotel Castel Fragsburg - Relais & Chateaux is next to a golf course and near the boardwalk. Trauttmansdorff Castle Gardens is a popular attraction and the area's natural beauty can be seen at Ultimo Valley and Vinschgau Valley. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with mountain climbing and mountain biking.

Popular amenities

Family friendly

Babysitting (surcharge)
In-room child care (surcharge)
Laundry facilities
Seasonal outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 7:30 am–11:00 am: eur 49 for adults and eur 49 for children
Room service available

Spa

5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Mud bath
Outdoor treatment areas
Sauna
Spa open daily
Spa tub
Steam room

Guest services

Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

18 holes of golf
Fitness center
Free bicycle rentals
Full-service spa
Helicopter/airplane tours
Hiking/biking trails
Private picnics
Rock climbing
Ropes course
Sauna
Seasonal outdoor pool
Spa tub
Steam room

Outdoor

Garden
Outdoor furniture
Picnic area
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Elevator
Front-desk safe
Library

More

Couples dining
Smoke-free property
map

Reviews that mention...

Family Reviews

for Hotel Castel Fragsburg - Relais & Chateaux
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

0%

2 star reviews

50%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Castel Fragsburg - Relais & Chateaux

Latest reviews (2)

R

Russell

10 Sept 2017 - 11 Sept 2017
reviewed on hcom

2 out of 5 stars

Despite an upgrade to a junior suite we had no view other than a tree to the front and the car park to the side. Very disappointing although the room and bed were nice enough. Staff were welcoming and pleasant. The evening meal menu had no prices on it at all which was a bit of a surprise- I found the offerings somewhat odd almost different for the point of being different- the pairings did not really make sense to me or seem attractive. The glass of wine I ordered was the dregs of the bottle and as a result a very small and expensive glass of wine. Breakfast at e25 a head was a very expensive glass of orange juice and croissant!! Overall not our best Relais and Chateau experience.
A

11 Aug 2019 - 14 Aug 2019
reviewed on expedia

5 out of 5 stars

This is one amazing property that’s been in one family for generations
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