Falconara Resort & Spa

Fantastic place to relax. Superb service and food. We are only angry, that they upgraded our reservation from junior suite to superior room. We were not happy of it, because we get twice smaller room, than ordered.

A beautiful 5* location but somewhat let down by a hotel and staff that couldn't reach anywhere near the same standards! The room was large spacious and fairly clean except for the disgusting smell emanating from the bathroom. We had 2 suites as we went with family and their's was poor with the fridge not working and no aircon and a view of old unused building materials. We had a minibar but no bottle openers and despite several calls for a corkscrew and opener one never came. The receptionist english was poor so she resorted in putting the phone down on us! The sea view was the major plus with the holiday. Wifi is mentioned this is slow and only in public areas - there is not even an option to pay for wifi in the room. The pool and the 'pool bar' are unmanned - someone came down around 4pm each day but when we ordered a coffee it was like the machine hadn't been used in weeks and was disgusting! The food is good but menu limited and overpriced. The salads at lunch were excellent but despite asking each day for a club sandwich we were told the 'bread hadn't been delivered'! The breakfast was a wide selection but needless to say this is not a hotel I would recommend anybody stays at, especially families as the lack of safety around the pool despite signs coming lifeguards on duty from 9-1 and 3-5 there is nobody around. the hotel seems devoid of investment and the lack of staff in general ruins what is a very good location.

If you love Italy and the sea this is one of the most gorgeous places. Just spent 2 weeks at this warm, elegant resort with family in August. The service is excellent, , friendly, thoughtful, and first class. Our family room in the Fattoria was spacious + elegantly appointed -- great beds! Enchanting beach (with some rocks at the beginning, but ability to walk for 200 m) . The Castle romantically dominates the setting. On the other side of the Castle is an extraordinary sand beach. Fabulous food --- lunch and dinner in particular. Whenever you mentioned something needed fixing to the Director -- faster Internet, fruit at breakfast -- it was changed by the next day. Incredible customer service! Had a wonderful time!