Cala Ponte Hotel

This resort is a good choice for both family vacation and couples. Comfortable rooms, proper cleaning, two swimming-pools, pool towels available, a tennis court, and a reception that is open for 24 hours are obvious advantages. Staff speaking limited English is very typical in Italy and happens here as well. Breakfast is extremely limited, and service at the restaurant is rather average with high prices for lunch and dinner. In order to get good service at the restaurant, one has to demand it. That was not very pleasant. The hotel is located in San Vito, which is a bit far from Polignano center for those who want to walk. It is an advantage having a car, otherwise tuk tuk (taxi) prices are between 10-15 euro one way depending on the destination in Polignano. San Vito as an area does not have many activities to offer. There are three restaurants available within walking distance (appr 15 min) from hotel. We did not manage to find a free beach that we would really like, so swimming pool at the hotel has become a good substitute. All in all, this hotel with a reception open 24/7 is a much better and safer choice than many private apartments offered for rent in the area.

DO NOT stay here. I had a tragic family death and the hotel has been horrible to me. They are charging me for 3 rooms even though I canceled. I have never experience rude customer service like this. They don’t want to speak to me and said it’s my problem. They don’t care at all. They refunded my sister and not me. How does that even make sense? Will never stay here and will never recommend this hotel.