Just Hotel Lomazzo Fiera

Horrible Stay First (Air Condition): First night, room was very warm. the receptionist told me that she changed the AC controls from her desk from 23 to 18 degrees. Nothing changed all night. Second night i asked for help again, but the receptionist surprised me that AC is off all over the hotel & won’t be on because it’s the city law as we are not in summer yet & i should know their law. How should a tourist know about such a rule/law when the hotel is promoted as an air-conditioned facility. On the 3rd night, it was very hot. The receptionist offered me to change the room & i questioned how that would help if AC is not working anywhere anyways. but it was too late as i won’t go through the hassle moving my 1.5 years old sleeping kid & our stuff while we will leaving on the next morning at 7 am. My daughter (1.5 years) was waking up every few mins crying & sweating of the hot weather. They couldn’t at least offer a fan. Second (Mini fridge) the mini fridge power is ON only when they key is its wall mount in the room. So we kept one key in the mount at all times as we had our baby’s food in the fridge. For 2 days in a raw, housekeeping would clean the room in the morning & take our key upon leaving the room. We come back at evening time to find the fridge with no power & food is rotten. Third (safe box) The safe box was lose in the cabinet (not fixed) that anyone could just left it up, take it all & leave the room. Fourth (room size) doesn’t fit baby crib