Hotel Raffaello

I felt unprepared for the general condition and location of this hotel based on the summary and reviews found on Expedia before our trip. While we managed for our stay, I would never stay here again due to the following main reasons/concerns: the area around the hotel is dirty and feels unsafe for walking, especially at night. It does not appear to be a nice area of Milan. We had to plan our outings very carefully. That is a major concern of ours as we were travelling with children. The hotel fits right into the area as it is very run down from the outside. Inside it is in good repair for the most part but is extremely dated with old carpets and decor. The elevator was tiny (2people with luggage max) and did not inspire confidence. The hotel is also not convenient at all to the areas of Milan that you would want to visit and access to public transportation is not good (particularly if you are avoiding walking in the area at night). I hope this review prevents an unsuspecting family like ours from booking this hotel.

The family room we booked was great for the family of four. The room was very spacious and clean. It was also quiet so we could get a good night sleep. The staff welcomed us when we check-in us in near midnight. Late check-in was a key factor in us choosing this hotel. There are nearby bar and trattorias if you need a quick bite before going out for the day

The hotel was fairly close to the Central District around the Duomo Cathedral (Trolley pickup right outside the hotel...very cheap way to get downtown). The hotel exterior is somewhat dated. Interior is nice. Room was very clean and the suite accommodated our family of five well. The breakfast was outstanding with a great selection of food. The hotel staff was very nice and helpful...arranged for taxi pickup on the morning of departure

The only problem my family and I had at this hotel was when my sister and I went downstairs for breakfast, we left our bags in our room since we were staying in the hotel and breakfast only took 15 minutes max. When we came back, we grabbed our bags and left. I was about to pay for souvenirs when I looked in my wallet and saw it was completely empty. That would have been my first purchase during the trip so there's no way it could've fallen out. The only time my bag was not with me was during breakfast. My sister then checked her wallet and it was cleaned out as well. To add insult to injury, I left my backpack in the closet with my everyday wallet inside. They stole my American money too but they left my credit card because that's traceable. Keep your money with you at all times. You've been warned.

We had a good stay. We were given a free coffee as room wasn't ready when we arrived. The four of us; 2 adults and 2 teens had ample space in the family room. It had two rooms and a very large bathroom (shower only and two sinks). The staff were friendly and helpful; booking taxis, suggesting places to eat etc.

Great family room, friendly service.