Genzianella

This hotel is just outstanding. It is a small family run and owned business and they go out of their way to make your stay memorable. They can help you with everything from pointing you in the right direction for the hire of ski equipment, booking ski lessons, buying lift passes, organising your thermal spa trip etc. The dinner they offer in their restaurant is just to die for and a must if you stay here. It is a 6 course meal that uses fresh local produce. We went every night my daughter loved the variety of choices. I loved the amount of vegetables. The lounge area is a warm, inviting, comfortable environment for all ages. During our stay there were many families with small children, who were down there playing games and relaxing. I have never stayed in a hotel, that places so much attention to detail, to make your stay a wonderful memory.

My wife and i stayed at this hotel last week and it was a real pleasure in all respects - a well kept family run hotel with great service, great food, great & secure facilities if you have a bike. So good don't tell everyone as they will all want to go there and you won't be able to because it will be fully booked.

Well I arrived at about 7.30pm and while the staff were busy serving dinner, as soon as they noticed me at reception they immediately came and attended to my check in. Painless and quick. I was told that even tho dinner would finish at approx. 8.30pm they would ensure I could dine with a full menu as soon as I had found my room and sorted my baggage. Once seated at dinner I was pleasantly surprised when they informed me that this dinner was a gift. This set the tone for the hospitality for the whole week. All staff happily greeted me whenever I passed, and nothing was a problem. this is a family owned and run hotel. I am not sure of the rating of this hotel, but I felt like I was in a five star establishement. I would thoroughly recommend this hotel to anyone looking for a place to stay in Bormio. The facilities for bikes was excellent, a dedicated bike room with hanging space for better than 30 bikes, heated and dry. A selection of tools that will see any home mechanic's needs sorted. They promote the Stelvio experience offered by the Hotel Funivia across the road, providing a notice board with the experiences riding schedule and other riding information such as weather. at the time I was staying, it seemed the dominant guest type were riders, and so it is easy to find someone who may well be planning the same rides as yourself.

The hotel is warm and cozy and the family that runs it went above and beyond to make our stay enjoyable. The breakfast buffet was excellent and the spa took our breath away. Definitely stay here

Loved the sauna in the hotel except often children played there which disturbed the environment. Another minus was that we couldn't get a double room when requested but everything else was lovely about our stay