Hotel Boccascena

Was going to leave a higher rating since the staff was really kind, but this hotel honestly does not fully deserve it. At first glance the hotel seemed amazing, but parking is complicated and once we got settled in we found a lot of issues with our room. The towels were full of holes and were not exactly white, the bedsheets also had weird black things on them, some small hairs, and a few holes. The mini fridge in our room was not working so some food we had went bad, and there was no hot water when my family went to shower. I am giving it three stars just because the staff were great and gave many recommendations for what to do around Genoa and the hotel is fairly close to many things. The breakfast was also just average, not a lot of options.