A23 Boutique Hotel

The Hotel is pretty centrally located, close to shops, restaurants, beach, public transportation. The room was clean, recently renovated/updated. The bed was comfy, there was a pull out couch, which was set up as a bed and worked perfectly for 2 small kids. There was a mini bar and kitchenette. The room faced the back of the property, overlooking the cute courtyard. The atmosphere of the hotel was very pleasant, with spaces to hang out, have some morning coffee or an evening refreshment. The decor was very quaint and unique. You can tell a lot of care and attention went into putting it together! It is clean and well cared for. I cannot say enough with regards to how friendly, helpful and accommodating the hotel staff was. They truly made our stay exceptional!

I really wanted to like it, since the score is high, however, during my entire stay. There’s no one thing made me feel safe and caring. First of all. They messed up my identity with my parents, room charge went wrong and couldn’t be more off . Secondly, they refused to correct their mistake that caused by their poor training on their employees. My room was wrong charged for unnecessary “upgrade” . Which I had no way to change it since I was there with my partner. The staff are rude and careless. I understand it’s a family_run small hotel . That doesn’t make their mistakes and wrong attitude reasonable. especially for the price they charge. Sorry I have to tell the true story. If you prioritize the service quality and cleanliness. Do your homework.