Crowne Plaza Tel Aviv City Center, an IHG Hotel

We arrived at 10:30 pm with one infant and a 2yo already fuzzy from traveling. Instead of having a normal check in we had a “let’s learn a trainee” how to do check ins. My wife asked nicely the receptionist named Or to do it him self quicker considering our situation. He started yelling hysterically at her: “don’t tell me how to do my job”. I told him to stop or I will do something about his attitude , he asked me if I am threatening him, I had to explained to him that reporting him is perfectly legal (imagine his attitude if I had to have this dialogue with a hotel staff). After 11 pm you can’t get anything decent to eat from room service. Awful experience, will never stay again at this hotel chain.