Sofia Hotel Sea of Galilee

Beautiful space,very modern, lovely lobby, public spaces and rooms.however most of the staff were rude, unprofessional, and unhelpful. The front desk staff were fine, however the people at the pool were the most unprofessional hotel staff I have ever encountered. The life guard was either on his phone or walking around. The food staff did not even acknowledge questions in English. Towels were few and far between . Also the pool area was very crowded with small children running around. Definitely not a relaxing experience. The hotel seems to have a laundry issue Towels were collected but not refreshed.issue-

The property was ok its just the staff was not knowledgeable and not friendly i ended up paying the price of a nighly stay just because i had child with me i never heard that before when i ask for explanation they said thats the policy of the hotel i always book via expedia and that never happened to me. I told the manager i understand you are a business but be honest and doint scam people!

A nice weekend, lovely hotel well decorted, with nice small SPA. rooms are very compfort. However a bit noisy because of many young families with children, the breakfast was good but the acoustic in the dinning room is really bad.