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21st Floor 360 Suitop Hotel

8.6/10 Excellent
(339 verified Hotels.com guest reviews)
See verified family reviews (4)

About the hotel

A fitness center, self parking, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, express check-in, and express check-out are onsite.

Nearby attractions

Located in Jerusalem, 21st Floor 360 Suitop Hotel is in the city center. Jaffa Gate and Damascus Gate are local landmarks, and the area's natural beauty can be seen at Sultan's Pool and Jerusalem Botanical Gardens.

Popular amenities

Family friendly

Grocery/convenience store
Kitchen
Microwave
Refrigerator
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Hair salon
Luggage storage
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking

Things to do

Fitness center

Conveniences

Atm/banking services
Elevator
Front-desk safe
Grocery/convenience store

More

Designated smoking areas

Nearest Airports

Airplane
Ben Gurion International Airport
40 km from this hotel
Queen Alia International Airport
74 km from this hotel
map

Reviews that mention...

Family Reviews

for 21st Floor 360 Suitop Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

25%

4 star reviews

75%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about 21st Floor 360 Suitop Hotel

Latest reviews (4)

D

Daniel

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

The hotel provides great space for the family ina central location in Jerusalem. They provide good breakfast vouchers to get you out and into the city with a full tummy in the morning from a local eatery. While the rooms were spacious everything in them was breaking or on the cusp of breaking. Faucets falling off, multiple door handles falling on the floor, stair railings wobbling and keeping you safe with just a tiny screw, beautiful island in the kitchen that falls over when you lean on it, and mold in the bathrooms. It felt like the room was designed to look good in a photo but was not ultimately maintained for actual guests. The rooms served us well and provide spectacular views of the city. On the next visit I will still consider using this hotel but will definitely look for alternatives.
D

Darren

6 Aug 2022 - 8 Aug 2022
reviewed on orbitz

4 out of 5 stars

Excellent location and very friendly staff. Rooms were great for a family
D

Diana

9 Jul 2022 - 10 Jul 2022
reviewed on orbitz

5 out of 5 stars

The staff was very accommodating and always aimed to please. This is a great place for a family who needs extra space and wants nice accommodations
A

11 May 2022 - 14 May 2022
reviewed on hcom

4 out of 5 stars

It’s a perfect location and a perfect place for a family. The rooms a good, but needs to be updated to be great. The staff are very helpful.
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