Bay View Haifa

The room had one towel, no toiletries, the A/C was not on, no soap, no shower gel. The people were nice but the management were very disappointing. Plus… I had a family emergency that I had to leave Israel one day before, and I told the front desk and he checked with management about charging me for a full day. I am sorry, your hotel management needs to know what compassion means. I was notified that my father in law was dying any minute and I told them at 4 pm that I must take a flight that evening. They didn’t want to hear about it but they didn’t have a problem telling me that I will be charged because I I notified them at 4 pm not at 12 pm when it’s check out time. How would I have known earlier especially 7 difference in time. A little compassion to such an emotional time needs a little reconsideration in your hotel managements decision. I am extremely disappointed and will most probably never stay in ur hotel again and tell all my friends and family not to stay either unless you show me respect in this matter and reconsider charging me for my last day stay.