The Ritz-Carlton Jakarta, Pacific Place

So enjoyable staycation and they have an additional tent although its charge but its worth for your kids to be happy. The club lounge facilities all day eat so full and yummy. Ana the person in the lounge very helpful and friendly all the staff awesome.

Room was very spacious Well equipped Coffee maker in the room was nice (Illy coffee) I booked room for 3 people. Each room for 3 people (offered by hotels.com). 3 times meals were included. But finally I just knew that meal facility was only for 2 people (in spite of the fact that I booked the room for 3 people) Pay extras for one person The choice of meal was limited (buffet) The hotel was connected with pacific place mall. No connecting rooms in this hotel (not suitable with family members of 6 who need a connecting room)

The junior suite given to us was embarrassingly and sadly in deteriorating conditions; smelling stinky wood and with burnt light bulb. It was my fifth stay with the hotel and I have seen it in a spiral movement of degeneration of facilities. Attention to details to the cleanliness and relentless upkeep/maintenance of the hotel room and especially hallways are of utmost importance to the supposedly excellent 6 star hotel. The front manager however took action right away and did his best to improve clean at least the hallway first. The hotel staff were only as good as their weakest link. Obviously the facility maintenance manager has been sleeping and/or has only a 3 star level of hotel's upkeep. Being attached to a shopping mall is definitely a plus. Food variety and quality at the club lounge is remarkable. Staff were overall very friendly although one on the ground floor was amazingly clueless and racially discriminating.