1/29

Novotel Makassar Grand Shayla

3 1/2 star hotel
Kids stay free
8/10 Good
(49 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.

Nearby attractions

Located in Makassar, Novotel Makassar Grand Shayla is in the city center and near the beach. Pelabuhan Makasar and Paotere Harbor are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mall Ratu Indah and Mall Panakkukang. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Children's pool
Free children's club
Free cribs/infant beds
Laundry facilities
Outdoor pool
Pool gate
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee daily 6:00 am–10:00 am: idr 150000 per person

Spa

Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Raised toilet seat
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

Bicycle rentals
Children's pool
Fitness center
Outdoor pool
Spa services

Outdoor

Garden
Terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Library
Reception hall

More

Smoke-free property

Nearest Airport

Airplane
Sultan Hasanuddin International Airport
17 km from this hotel
map

Reviews that mention...

Family Reviews

for Novotel Makassar Grand Shayla
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

1 reviews

Review data

5 star reviews

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3 star reviews

100%

2 star reviews

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1 star reviews

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We have selected a sample of reviews which reflect what families have said about Novotel Makassar Grand Shayla

Latest reviews (1)

A

30 Dec 2021 - 31 Dec 2021
reviewed on hcom

3 out of 5 stars

honestly, i dont expect this service from novotel, i dont really enjoy this place... some people got welcome drink but my family didnt get it... receptionist didnt smile at all, i dont know if she is tired or whatever. she ask me to stay until 2 pm to enter the room, and i was waiting until 2.10 pm but she didnt call me at all to enter the room until i decide to ask her about my room... i dont get a great service at all
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